“I purchased 2 of these bath bundles. After washing them in cold water on a gentle cycle, some of the fringes came off. I’m very unhappy with the quality.”
Hi Nina,
Thank you for bringing your concerns to our attention regarding the Terra XL Bath Bundle. We're truly sorry to hear that some fringes came off after washing and that the quality did not meet your expectations. We understand how disappointing this must be for you.
Your feedback is vital for us to improve our products, and we appreciate you sharing your experience. We would love the opportunity to assist you further, so please check your email for a message from us. We're here to help!
Hi Nina,
Thank you so much for your wonderful review of the Terra XL Bath Bundle! We're thrilled to hear that you find the towels terrific and that you're happy with your purchase. Your satisfaction means the world to us!
If you have any other feedback or comments, feel free to reach out. Enjoy your new towels!
Thank you so much for your wonderful review of the Terra XL Bath Bundle! We're thrilled to hear that you found it to be a fantastic value, especially as you’re new to Sand Cloud. Your kind words mean a lot to us!
Thank you for choosing Sand Cloud!
“I was told this was oversized bath towel and was super absobent. I paid $46 (on sale) and I got 2 normal sized bath towel and 2 hand towel for $46. They do absorb well, but $46. I will stick to getting regular towels that aren't that expensive.”
Hi Deborah,
Thank you for sharing your thoughts on the Terra XL Bath Bundle. We're glad to hear that you find the towels absorbent! We understand your concerns about the pricing and the towel sizes, and your feedback is valuable to us.
We strive to provide quality products that meet our customers' expectations, and we appreciate your input. If you'd like to discuss this further, please feel free to reach out to us.
Hi Shawni,
We're so glad to hear that you love the XL size, lightweight feel, and texture. It's great to know that they’re working effectively for you.
Thank you for choosing Sand Cloud!
“It was a nice towels. I liked it because it’s lightweight and gets the job done. But unfortunately it’s not a quick drying towels, idk maybe it’s winter. I’ll see when it’s more warmer weather.”
Hi,
Thank you for your review of the Terra XL Bath Bundle! We're pleased to hear that you find the towels lightweight and effective. We understand your concern about the drying time, especially during the winter months.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi Linda,
Thanks for your fantastic review! We're so glad to hear that you found the Terra XL Bath Bundle to be perfect, just like always. Your satisfaction means the world to us!
If you ever have any more feedback or need assistance, don’t hesitate to reach out. We appreciate your support!
