“The towels are very soft and cover a lot of your body which is great. Sadly one of my hand towels already got stained so I’m unsure how stain resistant they are… doesn’t seem great on that front. But they are soft and fold up really small which I like. I’m not sure if they dry much faster than my old towels but they seem to dry fairly quickly.”
“I would love to try these towels out but shipping was/is a nightmare. I’ve filed a claim my package was lost in transit/never delivered and no reach out on how to move forward”
Hello Holman! We are sorry hearing about your dissatisfaction with the shipping partners due to a lost delivery and lack of knowledge regarding how to proceed with your issue. In order to fix this issue, we have sent you an email.
“Our bath towels all turned into household rags at the same time, so I was delighted to see the ad for Sand Cloud items. I ordered two sets. The delivery was a full ten days from the order date, and that was a bit of a surprise. However, when opening the bag, I was very happy with the feel and heft of the towels. Beautifulluy woven, the cotton is incredibly soft. My husband's only question: Whats with the fringe at the ends? I don't know either. The first wash they will certainly knot together. Otherwise, the quality of the cotton and the absorbancy of the towels is excellent. Ivory is a beautiful neutral color.”
Hello Jenny! Thank you for taking time to rate our towels. Your comments have been forwarded to the relevant team. We have sent you an email so that we can rectify this issue.
Hello Patt! We are sorry to hear about your disappointment with the towel over dimension and due to lack of absorbency. We have sent you an email so that we can rectify this issue.
