Dear Cindy, thank you so much for taking the time to provide us with your feedback on our Classic XL Bath Bundle 4 Pack in Grey. We truly appreciate customers like yourself who share their experiences with us.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“I have been on the hunt for the perfect bath towel for years - and that search has finally ended! These towels are absolutely perfect - great size, dry well and quickly, hold up well to wear and tear. I am a convert!”
Hello Alison! First of all, we highly appreciate you for taking out your valuable time in writing these amazing reviews. We are excited to hear that you are happy with your purchase:) Thank you for choosing to shop with us!
“Update: I was offered another round of towels to see if these will be better. If they are, I will update my review again. I appreciate the customer service.
I feel badly for any of the reviewers who think this towel is soft. I don't know where you're getting your towels, but keep looking! Even very inexpensive towels are softer than this.
Pros are that it dries the body fine, dries itself well, and will pack efficiently, but I couldn't bear to use it once the weather turned cool. It just feels like a punishment, and I don't deserve to be punished right out of the shower. Great marketing team though, because you sure fooled me!”
Hello Allison! We are sorry to hear about your dissatisfaction with the towel due to lack of softness. Your comments/feedback has been forwarded to the relevant team. To fix this issue, we have sent you an email.
Thank you so much, Schela, for giving our Classic XL Bath Bundle 4 Pack - Grey a 5-star rating! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
