We're genuinely sorry to hear that the bamboo container arrived damaged and that your experience did not meet your expectations. We aim to deliver quality products, and it’s disappointing to learn we missed the mark this time.
Your feedback is crucial to us, and we would appreciate the opportunity to make this right. Please respond to the email we sent you so we can assist you further.
“This set is beautiful! The bamboo holder is great, so sturdy and even if you want, it’s perfect for holding other i teams too. Looks wonderful on my countertop with how detailed it is!! I love this purchase!”
“For my first time ordering especially being an ambassador I was absolutely impressed with sand clouds straw holder. From design, to detail its well mad and really gorgeous!”
“Love the design and the bamboo . I only wish it was taller. I have glass straws and they are taller then the metal ones . I was hoping to use it to keep the straws covered till ready to use. Will have to keep looking .”
“Got this straw holder set and put it out on kitchen shelves immediately. I have been using reusable straws for years and now have a place to keep them together and out for convenience for everyone. I have received complements and wanting to know where they could get one. Good quality item!”
“I originally bought the single straw with brush in drawstring bag and absolutely love it!! I take it with me everywhere. I decided I wanted more for home use and purchased this set. I was very pleased with the beautiful wood display case, as well as the same great straws; however, the cleaning brushes are so hard and the bristles are so short that they don’t clean the straws correctly or completely. It’s as if they are just scratching the inside not brushing them clean. I have enclosed a pic showing the difference in the original and new brushes.”
