“Never received this item (I ordered 2 items,.only got one) and their customer service won't return my emails or phone calls regarding this matter. Love the first item received, but won't order anything else in the future. Bad customer service.”
Hello Melony! We are sorry to hear about the missing item from your order and are disappointed due to the lack of response to your issue/concern. Your comments have been forwarded to the relevant team. We have sent you an email to fix this issue.
Thank you so much for your 5-star rating of Flower Mandala Grape, Lindsey. Thank you for your valuable review:) We highly appreciate the support you offer for our mission of marine conservation!
Are you satisfied with how lightweight and compact the product is?
No
Yes
“Received these towels for a birthday gift and really like them. The corner of one ended up dangling in the water and mostly repelled the water instead of wicking the water like most cotton towels. Also repelled sand. Would highly recommend.”
Hello Janet! We are glad to hear that you're happy with your towel. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
“I took my sand cloud towel to the pool the other day.
Did not absorb any moisture off of me
I understand that it’s not fun to have a soggy towel, but I expect it to take water off my body.”
Hello Leah! We are sorry to hear about your disappointment due to lack of absorbency. Your comments/feedback have been forwarded to the relevant team. We have sent you an email, so that we can rectify this situation.