“I wash everything before using. Washed towels on gentle cycle and on one towel one of the fringes completely unraveled. I have 4 towels from a few years ago and this has never happened and they have been washed several times. Wondering if the quality has changed since my first purchase.”
Hello Karna! We are sorry to hear about the issue with one of the towel from Del Mar bundle after first wash. Your comments/feedback have been forwarded to the relevant team. We have sent you an email, so that we can rectify this issue.
Hello Sibley! We are sorry to hear that you're unhappy with the towel due to lack of absorbency. We have sent you an email so that we can rectify this issue.
“I love the bundle! I plan on giving them as gifts. I was worried they’d be bundled all together with one wrapper BUT each one has the sand cloud wrapper so packaged nicely for 5 gifts!”
Hello Jimmy! We are sorry to hear about your dissatisfaction due to the lack of absorbency. We have sent you an email so that we can rectify this issue.
