Hello Pam! We are sorry to hear about your disappointment with the towel due to thinness. Your comments have been forwarded to the relevant team. We have sent you an email to fix this issue.
Thank you for the amazing 5 star rating, Melinda! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you so much, Carol, for your 5-star rating of Starburst Tie Dye Large. We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
“As a tie dye lover, I am obsessed with the design. Love that it is both functional as a towel and blanket, and love the light weight and small size to pack and carry.”
“This was a multi-tasking purchase! Before I went to the beach I used it as a super comfortable and light blanket to take a nap in the hotel, and then on the beach it was just as promised--no sand and so easy to shake clean of sand. I love the print/color too. I went back online to buy a few more styles to use at home by the pool too.”
“Tried to order the towel, but the website was a nightmare! No availability on the live chat (it shouldn't be called live if no one is available). The checkout process won't let you edit your cart. They overload your texts with 15% off offers, but offer no code to enter at checkout to get the discount. Not sure if I'll seek out a store to buy the towel, I know that's an option, but their customer service is so incredibly lacking, that I'm afraid that if I have an issue it will be a huge deal to resolve it....”
Hello Sandy, Thank you for your valuable review. Please email us at customerservice@sandcloud.com with the subject line 'Review Response - order'. Our agents will be happy to assist you in placing an order. Best, Cathy, Sand Cloud.