Hi Krisztina,
Thank you for sharing your thoughts on the Aquatic Turtle Bath Bundle. We're genuinely sorry to hear you had a negative experience with the towels. It’s frustrating when a product doesn’t meet your expectations.
Your feedback is important to us as it helps us to improve our offerings. We would love the chance to make this right. Please feel free to reply to the email we sent you so we can assist you further.
Thank you for your understanding!
Hi,
Thank you for your review of the Aquatic Turtle Bath Bundle. We're sorry to hear that you found the size and thickness to be disappointing. We appreciate your feedback, as it helps us to continually enhance our products.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“These towels are by far the best I've ever used. I now take them with me when I travel. I have a Sand Cloud beach blanket that I also take on cruises because it's so versatile. Love these products!!”
“I’m totally surprised on the level of the quality of towel it absorbs and dries extremely well absolutely Phenomenal. And hasn’t established any odor. Great Job.”
“Love the towels.
Do not like the carrier you use! They left my package on top of my mailbox a quarter of a mile from my home. To keep it safe they put a piece of wood on top. My mailbox is on a busy country road. I'm lucky to have received it. A neighbor seen my package sitting on the mailbox where anyone could have taken it and came down the driveway and gave it to me. Yep, I was lucky.
Need to add that I received the package on 3/5/25 today I received a notice, (email) saying that my package was delivered. It's 3/8/25 what's up with your carrier?
Leaves my pkg on top of my mailbox a quarter of a mile from my house with a piece of wood to hold it down and doesn't notify me of a pkg until 3 days later.”
