Hi,
Thank you for your review of the Terra XL Bath Bundle. We're sorry to hear about the lint issue you've experienced with the green towels. We understand how frustrating it can be to deal with that, especially when the light blue ones don’t seem to have the same problem.
Your feedback is really important to us, and we’ll be sharing it with our product team to investigate further. If you’d like to discuss this matter or have any other concerns, please feel free to reply to our email. We appreciate your input!
Hi Leigh,
Thank you for your wonderful review of the Terra XL Bath Bundle! We're thrilled to hear that you appreciate the lightness, quick drying, and color. It's great to know that our products are meeting your expectations.
If you have any more feedback or suggestions, we’d love to hear from you. Your insights truly help us continue to improve.
Thanks again!
We're thrilled to hear that you're excited to use them in your travel trailer. We hope they dry quickly and enhance your travel experience!
If you have any further thoughts or feedback, feel free to reach out. Happy travels!
“I’d seen the ads for months! Thought there’s no way I’m paying for an adult sized paper towel! OH was I so WRONG! The first use of one towel was enough to dry both my kids and myself. And the towel was dry about two hours later. We’ve made these towels our staple!”
Hi Dave,
We’re thrilled to hear that you gave our Terra XL Bath Bundle a chance! It’s fantastic to know that one towel is enough for you and your kids, and we’re excited that they’ve become a staple in your household. Your enthusiasm truly makes our day!
Thank you for sharing your experience, and if you ever have more feedback or need assistance, just let us know.
“We did not enjoy these towels from the start. They are thin and start to smell very easily from simple hang drying.
The worst part about SandCloud is that customers can receive rewards points but can only redeem them when everything is regular price. I am a sale shopper so I can never actually use these "rewards" I have collected, and I have made at least 4-5 purchases”
Hi,
We're sorry to hear that the towels didn’t meet your expectations and that the rewards program hasn’t been as beneficial as you’d hoped. We truly appreciate your support and value your feedback. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi Colleen,
We're sorry to hear that the towels didn’t meet your expectations in terms of absorbency. Our towels are designed to become softer and more absorbent with each wash. We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi Rebecca,
Thank you for your amazing review! We're thrilled to hear that you love the color and the quick drying time of your Terra XL Bath Bundle. It's great to know that their compact design helps save space too! If you have any questions or need anything else, just reach out. Enjoy your towels!
Hi Magdalena,
Thank you for your fantastic review! We're thrilled to hear that you love the Terra XL Bath Bundle. Your satisfaction means the world to us! If you have any questions or need assistance, feel free to reach out anytime. Happy bathing!
