“Towels are scratchy, super thin, and the colors are pale and underwhelming. Way overpriced for the lack of quality. Sure they're absorbent, but so are my beautiful, fluffy, soft towels that cost a third the price. Order fulfillment was super slow, too. It took two weeks for Sand Cloud to fulfill the order and get it to the shipping company -- three weeks to receive my order.”
Dear Angela,Thank you so much for taking the time to provide your feedback on our Terra XL Bath Bundle 4 Pack - Seaglass. We truly appreciate your openness about your experience, and we sincerely apologize for any disappointment caused.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Sandra, Thank you so much for giving our Terra XL Bath Bundle 4 Pack - Seaglass a 5-star rating! We truly appreciate your kind words and feedback. It means a lot to us. We are thrilled to hear that you are satisfied with your purchase and that you found our bath bundle to be of great value. Your support and satisfaction is our utmost priority. Rest assured, we will continue to provide you with high-quality products that meet your expectations.
“I ordered my towels January 1. Then received tracking notification weeks later. My package was delivered to another state. Customer service replied back to me to resolve the problem. They went above and beyond to resolve the issue. These towels are beautiful, absorbent, and soft. I can't wait to order more.”
Dear Amanda, Thank you so much for taking the time to share your feedback about your experience with our Terra XL Bath Bundle 4 Pack in Seaglass. We truly appreciate your honesty and apologize for the inconvenience you have encountered. To discuss on same, we have sent you an email.
Dear Menthia,Thank you so much for taking the time to provide your feedback on the order. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Wendy, Thank you so much for giving our Terra XL Bath Bundle 4 Pack - Seaglass a 5-star rating! We appreciate your kind words and support. We're delighted to hear that you find the bath bundle to be both great-looking and quick-drying. Your satisfaction is our top priority, and it brings us joy to know that our product has exceeded your expectations.
Thank you so much for giving the Terra XL Bath Bundle 4 Pack - Seaglass a 5-star rating, Carrie! We greatly appreciate your feedback and we're thrilled to hear that you love the color and texture of the towel. Your satisfaction means the world to us, and we're glad that you're enjoying the product.
“I saw the ad. on Instagram and was quite skeptical if it's going to work for me. I am amazed at the softness and how absorbent such a thin towel is. I got the 4pcs bundle and I recommend it to everyone.”
Dear Farshideh, Thank you so much for your amazing 5-star rating of our Terra XL Bath Bundle 4 Pack - Seaglass! We are thrilled that you took a chance on our product after seeing the ad on Instagram and that it exceeded your expectations. Hearing positive feedback like this truly makes our day.
“The towels are decent. They are nice and large and they don't smell after using them and they dry fast. However, they are just okay. Nothing to get too excited about. They aren't that soft like normal towels. It dries you up like it's supposed to but not much else about them makes them great to get overly excited about.”
Hello! Thank you so much for taking the time to leave us your feedback on the Terra XL Bath Bundle 4 Pack in Seaglass. We truly appreciate it!
Please email us at customerservice@sandcloud.com with the order number, so we can further discuss on this.
