Hi Arah,
Thank you for your review! We appreciate your feedback and would love to know more about your experience.
Kindly respond to the email that we sent you.
Hi Lauren,
Thank you for your review! We're glad to hear you think it's a great product. We understand that pricing can be a concern, and we strive to balance quality with value. Your feedback is important to us, and we will take it into consideration as we continue to improve our offerings.
If you have any further thoughts or suggestions, please don’t hesitate to reach out!
“I like Turkish towels like these but they don’t fade like these. The towel was only out in the sun for one day and was not flat so the color fade is scattered. Looks like it was bleached in the exposed areas”
Dear Matt,Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with our Santa Fe Green towels. We appreciate your honest review and apologize for the issues you encountered.
We understand your disappointment with the color fade on the towel, especially after only one day of exposure to the sun. We sincerely apologize for any inconvenience this has caused you. It is certainly not the quality we strive to provide our customers with.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Linda, Thank you so much for your fantastic 5-star rating of Santa Fe Green! We truly appreciate your feedback and are thrilled to hear that you absolutely love this towel. Your satisfaction is our top priority, and we're always here to provide you with nothing but the best products. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
Dear Kristine, Thank you so much for your wonderful 5-star rating of Santa Fe Green! We truly appreciate your kind words and support. We're delighted to hear that you love this towel. It's soft and beautiful design indeed makes it a special addition to any bathroom or beach outing. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“Actually bought this for a trip! Seemed very multi-use. I wanted something I could use anywhere that stays clean and dry quickly. I also ordered a pair of pretty hand towels to keep tucked with me on outings. I'll have to keep you posted as to the results...”
Hello Kimberly! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
“I looove this fabric...the edges are a little rough at first, but everything gets better after washing. Dries fast. Lighter. Absorbent. Beautiful color..perf!!”
Dear B O'Neill, Thank you so much for giving Santa Fe Green a 5-star rating! We are thrilled to hear that you are loving this fabric. We completely understand that the edges might feel a little rough at first, but as you mentioned, everything becomes better after washing. Additionally, it's great to know that the fabric dries fast, feels lighter, and is absorbent. We appreciate your kind words about the beautiful color as well!
“Nice towel but I was looking for lighter weight option for backpacking. This is a full 2 ounces heavier than a travel towel I already own that cost far less. This particular fabric is a strangely thick compared to the Wanderlust towel I also purchased. Will be great for a regular beach vacation I'm sure. Quite slow shipping.”
Hello! ,Thank you so much for taking the time to share your feedback on Santa Fe Green! We appreciate all our customers' comments and suggestions as they help us improve our products and services.
We would like to discuss further with you. Kindly respond to the email that we sent you.
