Hi,
Thank you for taking the time to share your thoughts on the Whale Shark Towel Bag. We're sorry to hear that the item did not meet your expectations and that it arrived in less than perfect condition. It’s important to us that our products are of high quality, and we appreciate your feedback as it helps us improve.
We would love the opportunity to address your concerns further. Please respond to the email we sent you, and we’ll do our best to assist you.
Hi Virginia,
Thank you for your lovely review! We're thrilled to hear that you've chosen the Whale Shark Towel Bag as a Christmas gift for your daughter. We're confident she will adore it! Your thoughtful gesture is sure to make her holiday extra special.
If you have any questions or need help in the future, feel free to reach out. Happy holidays!
Hi Patricia,
We’re thrilled to hear that you love the fabric and pattern of the Whale Shark Towel Bag! It's wonderful to know it will be a delightful addition for your granddaughter. We truly appreciate your kind words!
Thank you again for choosing us!
Hi Joanne,
Thank you for your amazing review! We're so glad to hear that you’re enjoying your Whale Shark Towel Bag. It’s fantastic to know that it’s meeting your needs and exceeding your expectations. If you have any questions or need further assistance, don’t hesitate to reach out. Happy adventures!
Thank you so much for taking the time to share your feedback on our Whale Shark Towel Bag! We're truly sorry to hear about your frustrating experience. We strive to make the process as seamless as possible, and I regret that this hasn’t been the case for you. We would like to discuss further with you. Kindly respond to the email that we sent you.
“Overall it’s a great product. My only issue with it is that, in its bag form, it looks pretty tiny on a 6’ man. I bought this towel imagining that I would throw my sandals inside and wear it on my back to walk along the beach until I was ready to sit for a while. It works for that but my shoes barely fit and it’s kind of awkward as a backpack so I end up carrying it in my hand. Still an improvement on a regular towel but not as much as I’d hoped.”
We appreciate your honest review and are glad to hear that you still found it to be a great product overall. We apologize if the size of the bag did not meet your expectations, especially in relation to your height. Your input is valuable to us, and we will take it into consideration for future improvements. We hope you continue to enjoy using our towel bag and have a great time at the beach!
“I go sailing a lot, so this is perfect to carry my PFD and wetsuit on the way to and back and not worry about the fact that now things are wet! Was also able to use it to go on a beach date recently and bundle all the sandy stuff right back up again.”
Thank you so much, Kaylee, for your amazing 5-star rating of our Whale Shark Towel Bag! We truly appreciate your kind words and are thrilled to hear that our bag has been a perfect companion for your sailing adventures. We're delighted that our bag has met your expectations and we look forward to serving you again in the future. Happy sailing and beach outings!
Thank you so much for your excellent 5-star rating of our Whale Shark Towel Bag, Victoria! We truly appreciate your feedback and we're delighted to know that you had such a wonderful experience with our product. Your support means a lot to us and we strive to provide exceptional quality and design to all our customers. We hope you continue to enjoy using the Whale Shark Towel Bag and if you have any further inquiries or need any assistance, please don't hesitate to reach out to us. Thank you once again for choosing our product and we look forward to serving you again in the future.
