“Very disappointed to find I have to “Delicate” wash these “towels”, and then can Not put them in the dryer. You have to hang to air dry. Come on, no towel in existence has to be treated like tissue paper. Can’t believe these towels will last the summer at the beach. Never again!”
Hello John! We are sorry to hear about the dissatisfaction with the towels due to it's care instructions. We have sent you an email so that we can rectify this issue.
"Thanks so much for your 5-star rating of Reclaim Beach Bundle - 3 Pack Regular (Zero Waste)! It's awesome to hear that you also got the 20% order discount through customer service. Thank you for your valuable review:) We highly appreciate the support you offer for our mission of marine conservation!
“I would have really Preferred to have two different packs when ordering. It doesn’t seem that difficult to me. And the towels we did receive were not any of the bright, cute patterns shown.”
Hello Cheryl! We are sorry to hear about your disappointment due to duplicate towels and that the towels you received are not as bright as you had hoped. Your comments have been forwarded to the relevant team. We have sent you an email so that we can rectify this issue.
“Love the deal for three! I planned to keep one and give the others as gifts and thankfully there was a mystery one I liked in the mix! None of mine are items that are current on the site so it was quite a surprise.”
Hello Laura! We appreciate your feedback that you are pleased with our product quality and service but dissatisfied with the towel's color. We have sent you an email to fix this issue.
