Thank you for your feedback! While we’re glad the product matched the description, we understand that it may feel too heavy for swimwear. Your input is helpful, and we’ll take it into consideration for future improvements. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Lisa, Thank you so much for rating our Floral Turtle Cover Up with 5 stars! We truly appreciate your support and feedback. Your positive review means a lot to us! Regarding your question, we apologize for any inconvenience caused by the item being out of stock. We understand your frustration with the wait, and we are working hard to restock it soon. Please keep an eye on our website or subscribe to our social media chanels for updates on the availability. We truly value your patience and understanding. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“Just received my purchase in the mail! I am 5 foot two and 119 pounds and it looks like a huge piece of cloth! Even the weight of the fabric is so heavy I’m not sure I’ll be able to wear it in the summer! So disappointing”
Dear Daphne,Thank you so much for taking the time to provide us with your feedback about the Floral Turtle Cover Up. We truly appreciate your input and want to apologize for any disappointment you may have experienced with your recent purchase.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“Love the color of this cover up! it is thicker than most which made it perfect for the unseasonably cooler days at Siesta Key. I personally think it's a bit big, but I got lots of compliments. Comfy and pretty....what more can you ask for. Ordering was simple, customer service exceptional, and delivery prompt.”
Dear Elizabeth,Thank you so much for giving our Floral Turtle Cover Up a 4-star rating! We truly appreciate your support and feedback.
We are thrilled to hear that you loved the color of the cover up and found it perfect for the cooler days at Siesta Key. It's great to know that the thicker material provided an extra layer of comfort during those unseasonably cool days.
We also appreciate your input regarding the size. We strive to provide options that fit perfectly for all our customers, and your valuable feedback helps us continually improve our products.
We truly value your support and hope to serve you again soon.
“I did not receive the item. The company said that I did. I did not receive the item. The shipping address was changed after I place my order by somebody else!”
Dear Lisa,Thank you so much for taking the time to share your feedback about our Floral Turtle Cover Up. We truly appreciate your honesty and for bringing these issues to our attention.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“This beach cover up is nicely made of a very soft and comfortable fabric. Looks great on and is the perfect length. Beautiful pattern and color, too. Can’t wait for beach time.”
Hello! Thank you so much for taking the time to rate our Floral Turtle Cover Up. We are thrilled to hear that you gave it 5 stars!
We are glad that you found our cover up nicely made, with a soft and comfortable fabric. It's wonderful to know that it looks great on you and that the length is perfect. Thank you once again for your kind words and high rating!
“I live it but wish it had a waist belt tie as I use it to go out to the store on my way home from the beach. It is long enough and stylish enough to do so. I also have used it as a bath robe arround the hisue which a removable tie waist belt would come in handy”
Thank you, Katniss, for your 4-star rating of our Floral Turtle Cover Up! We appreciate your feedback and we're glad to hear that you love the cover-up. We understand that a waist belt tie would add more convenience and versatility to your use of the cover-up, especially when you're going out to the store after the beach. We'll definitely take your suggestion into consideration for future improvements.
Thank you for sharing your experience with us!
