“Beautiful towel at first, the collars are very vibrant. Not even a month old, first trip to the beach, and there is a giant pull in the towel. The pull is rather large, considering the towel has never been used.”
Dear Hillary,Thank you so much for taking the time to provide us with your feedback on Turtle Maze. We really appreciate your valuable input and we are truly sorry to hear about the issues you experienced with our product.
We understand how frustrating it can be to have a towel already showing signs of wear and tear after just one trip to the beach, especially when it has never been used before. We apologize for any disappointment or inconvenience this may have caused you.
We would like to discuss further with you. Kindly respond to the email that we sent you.
