Dear Chelsea, Thank you so much for your amazing 5-star rating of our Golden Snitch™ - PARTY BLANKET™! We truly appreciate your kind words and your loyal support as a customer.
We're delighted to hear that you find our blanket very soft and of high quality. It's our top priority to provide our customers with the best products possible, and your satisfaction is a great motivation for our team. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“Do not buy if you have cats! Blanket is very soft and beautiful but used one night and will not be able to use again. My cats can not even walk on it without getting caught on fabric and snagging it so now it looks awful. So disappointed that it is now unusable due to this. Other wise love it looks great and light weight.”
Thank you for taking the time to share your experience with us. I’m glad to hear that you found the blanket soft, beautiful, and lightweight. However, I’m truly sorry to learn that it didn’t hold up well with your cats around and snags have developed on the blanket
We would like to discuss further with you. Kindly respond to the email that we sent you.
“This particular one was my favorite ( online looking ). When this arrived the colors are more dull. We have a huge 4×4 section down the middle in the yellow section , but it appears to be straight orange. The product is soft. The blue side seems more grey. And some stitching is not full finished... so far not impressed. We bought this for the beach , and we'll it makes me sad that it does not fully looks like the photos online. Photo shopped.”
Dear Scott,Thank you for taking the time to rate Golden Snitch™ - PARTY BLANKET™ with 4 stars. We appreciate your feedback, and we're glad to hear that you found the product to be soft.
We apologize for any disappointment caused by the colors not matching the online photos. We understand how frustrating this can be. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
“We live in Colorado, so sometimes the days can be hot and the ice can be cold and this Blank is perfect for those in between nights! We’re going to Maui in a few weeks and I can’t wait to try it out on the beach. We had an issue and the service team was really helpful!”
“Such an expensive blanket for what it is and how I received it. Not very soft, a bit scratchy even. It came just tossed inside the package and the brown band that was supposed to be wrapped around it was ripped open in the front. No plastic around it or anything. Blanket was just loose inside the package and was dirty. The dirty spot was a shoe print like someone stepped on it. Probably how the band around it got busted open. The dirt and shoe print did come out in the wash and it softened up a bit after washing as well too. The print and design is amazing, and it washed well. That is the only thing keeping this from being a 1 star review. Much greater care should be used in packaging for sure.”
Dear Linda,Thank you so much for taking the time to share your feedback on our Golden Snitch™ - PARTY BLANKET™!
We are sorry to know that the package was ripped open and the product inside was also damaged. We would like to discuss further with you. Kindly respond to the email that we sent you.
“I really wanted to like this product, but every time I look at it, it snags on something. I am a huge HP fan is why I bought it in the first place. Design is cute and feels soft, but I want to stop using it because it snags/tears easily. For the price, I am disappointed.”
Dear Bethanie,Thank you so much for taking the time to share your feedback on our Golden Snitch™ - PARTY BLANKET™. We greatly appreciate your honest review and apologize for the inconvenience you've experienced with the product.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“Honestly pretty disappointed with this blanket, especially for the steep price point. This was a gift, and it’s a beautiful color and design, but after I washed it (following the directions - cold, delicate in a washer without an agitator) it started to fuzz and shed very badly. The entire blanket was covered in fuzz balls when it came out of the washer and the fuzz came off in clumps when I tumbled on no heat in the dryer. I also noticed it had tiny snags of white thread in various areas straight out of the bag. I’ve been sitting lint rolling it for half an hour to remove the fuzz and have decided it’s a lost cause. I expected a thicker, much higher quality blanket for over $150, but its thin and leaves fuzz on everything it touches now and is unusable. So very sad and disappointed.”
Dear Katie, Thank you so much for taking the time to provide us with your feedback on the Golden Snitch™ - PARTY BLANKET™. We truly appreciate your honesty and your valuable input.
We sincerely apologize for your disappointing experience with the blanket. We would like to discuss further with you. Kindly respond to the email that we sent you.
