“The fry pan set was a gift to our daughter in Denver after having used her old pans during a visit. We are longtime ScanPan fans and have the new Dutch oven, the large fry pan and the incredible wok. We wanted her to share the joy, and we wanted to have them there for the next visit. She thinks they are "Scantastic"!”
“SCANPAN did not deliver this properly. This was not delivered to my door or the parcel lock box provided, nor did they request a delivery signature. As a result this delivery has gone lost and I never received it.”
Hi Jacobus. It appears that you are being assisted by our Customer Care team to resolve the matter. If we can be of additional assistance, please contact Customer Care directly. Our team is happy to help.