“I have several SCANPAN products I'm perfectly happy with however these two griddle pans had some pretty serious quality control issues. On both pans the edges were really rough, uneven and unfinished. There were areas of the edge that looked totally irregular like they were surfaced with an aggressive angle grinder and there were other areas where the nonstick surface was wrinkled and peeling. All of my other SCANPAN products were perfect out of the box.”
Hi Shaun. Thank you for your comments. Please reach out to our Customer Care team directly. They can be reached by emailing web-inquiries@scanpan.com or by calling our toll-free number, (877) 772-5467. Our team is available Monday – Friday, 8am – 5pm (PST).
