“I have used Sheet Materials Wholesale as a company before and will continue to do so as the products and service are generally excellent, however this instance I was initially a little disappointed. I was looking for a clean black mat MDF but this arrived with a shine like melamine. The post purchase customer Service was excellent and they offered a soltion and have promised to updated the website. It is good quality MDF and the paint is welldone but it does have an eggshell sheen which i was not expecting that is all.”
Hi Nick,
Thank you so much for taking the time to leave us a review! We truly appreciate your loyalty to Sheet Materials Wholesale and your candid feedback about your recent experience. We're thrilled to hear that you've generally found our products and service to be excellent!
It’s great to know that our customer service team was able to assist you and provide a solution. We're always striving to improve and your input about the finish on the MDF is invaluable. We’re committed to keeping our website updated so that our customers have the clearest information possible.
If you have any further questions or need assistance with your next order, please don’t hesitate to reach out. We're here to help and ensure you get exactly what you’re looking for. Thanks again for choosing us, and we look forward to serving you again!
Warm regards,
Loreta Grudzinskaite
Sheet Materials Wholesale Team
