“The posts are great, the price is good and the delivery was fast. Now that they are installed, I just have to wait and see if it will help my gazebo survive winter. #Sweeps”
“C'est exactement ce qu'il me fallait. Mon gazebo est à 2h30 de route de chez moi. Et avec la neige qui s'en vient, je cherchais des supports adéquats, sécuritaires et discrets. J'en suis comblée. #sweeps”
“We received the support post promptly and since it’s for winter use, we haven’t put it up yet. I do want to give a shout out to the support team because during the erection of the Sojag gazebo, we lost our assembly booklet and I couldn’t find it online. I made a phone call and they sent it to me via email while they had me on the phone, to make sure I received it. It was a lifesaver!”
Dear Shelley,
Thank you so much for taking the time to leave us a 5-star rating for our Universal Winter Support Post with Storage Bag. We truly appreciate your support and are thrilled that you are satisfied with your purchase.
We understand that you haven't had the chance to use the support post yet, as it is meant for winter use. However, we are confident that it will meet all your expectations when you do put it up.
We are also thrilled to hear about your positive experience with our support team. It's wonderful to know that they were able to assist you promptly and efficiently when you needed help with the assembly booklet for your Sojag gazebo. We always strive to provide excellent customer service and we're glad we could be of assistance to you.
If you have any further questions or need any more support, please feel free to reach out to us. We are always here to help.
Thank you once again for your kind words and for choosing our product. We hope you have a fantastic winter season!
Best regards,
SOJAG
“We purchased the Sojag Ventura 8x8 gazebo. Very satisfied with customer service for the tiny missing parts they sent within 24 hours! Great service.
The only disappointment is that they don’t have the winter cover for this model and size. Why not?”
Dear Jacqueline,
Thank you so much for your amazing 5-star rating of our Universal Winter Support Post with Storage Bag! We truly appreciate your support and are thrilled to hear that you had a positive experience with our customer service team.
We are delighted to have been able to assist you with the tiny missing parts for your Sojag Ventura 8x8 gazebo. Our goal is to always provide exceptional customer service, and we are thrilled that we were able to resolve the issue promptly within 24 hours. Your satisfaction is very important to us!
Regarding the winter cover for your specific model and size, we do offer a Grey 8x8 Winter cover for the SOJAG Ventura Gazebo. However, we first want to confirm your model to see if it's a correct fit to your style Gazebo. Please feel free to contact us on 1-866-901-1649.
Once again, thank you for your support and for taking the time to share your positive experience. We look forward to serving you again in the future!
Warm regards,
SOJAG
“The winter support with storage bag is very useful it keeps our gazebo from collapsing from heavy winter snow. When we’re not using it we store it in the bag that comes with it.”
“Bought these curtains and thought there was going to be a quite a bit of contrast between the gazebo colour and the curtains. Surprisingly the Curtis s are the same colour as the gazebo and is great surprise. The only issue I had was that no instructions are provided and also to figure out the hole in the middle of curtains. Finally found how to use it. The hold is where the hook form the mosquito netting goes through and then connects to the pole to ensure the curtains stay in place. We did notice that the brown colour on the tie back from our mosquito netting has faded to a tan colour. I am concerned if the same will happen to these curtains as they seem to be the same material. Overall very happy with the Curtains.”
