“The driving rod got stuck in the first anchor. I was able to pull the anchor out of the ground and remove the rod from the anchor. I purchased a two foot piece of 1/2" rebar which worked perfectly. The original driving rod is too thick I believe. Once all anchors were in the ground, they worked great.”
“when pounding them in with the rod provided it got stuck in the anchors
had to pound in with crow bar
not sure if they will hold
please advise
bill gray
long time user”
“The anchors worked great, my area in Wisconsin has clay and rock, of the four anchors two went full depth without an issue, it had rained the night before so the ground was soft. The third anchor went in about 3/4 of the cable before hitting a fairly solid stone and the driving rod bent to about a 15 degree angle so I could go no deeper. I bent the drive rod straight for the fourth anchor and hit another rock, the 1/2" round drive rod bent into an S shape, I got about 1/3rd the cable depth. My suggestion is a hardened 5/8" drive rod shanked down to 1/2" to fit the anchors. Great idea though, I would buy them again.”
“I bought threes sets of these Easy Hook Anchors. First there were no directions included the package. I found a pdf to download, the simple directions did not say whether to remove the plastic tip on both ends of the driving rod. With the directions indicating nothing about the plastic tip, I left it on the end going into the anchor. I had to reverted to using a fence post puller, the rod came out with the anchor seized onto it. This happened twice.
I contacted customer care, Mr. Bill Huff . He said he had not heard of this happening before and had not seen the product include plastic tips on both ends of the driving rod. He asked that I send a photo.
Once I asked to speak with a supervisor, Mr. Huff said one would contact me within 24 hours.
I was not satisfied with the directions not being included, the pdf directions did not say anything about the plastic tips and the customer rep did not seem interested in making things right. I am glad I made the purchase online through Home Depot. They seemed interested in the malfunction of a product they sell and will refund once I return the anchors to their store.”
We appreciate your feedback and are sorry to hear one of your anchors fused. Please give us a call at 1800-932-9344 and mention your review so we can better assist you. Thank you,CS,Danielle
