Hello,
We are sorry to hear about your negative experience. Please note that we strive to provide a quality service and can assure you that this is not a common occurrence. Customer satisfaction is important to us, and we would like to gather more information to further assist you in your assembly. Please contact us directly at 1-800-932-9344., Customer Service
“Have used this product through difficult New England winters and it has survived 5 difficult winters. Bought a replacement cover just in case while they were still available. A backhoe, utility trailer, lawn mower, lawn tractor and tiller call it home through the winter and they have not complained!”
