“Replacement canopy fits good. No problems.
I feel the original beige canopy was a better quality, unfortunately it isn't available. This is my third replacement.
I get about two seasons, sometimes three out of these replacements.
On this replacement, the seams aren't symmetrical. This one doesn't have the seam in the middle, that would help center it in set up. But it worked.”
Hello, We are sorry to hear you canopy has developed rips after only a month. Can you please submit a warranty claim on our website so we can further review this and help find a resolution for you? If you have any questions, you can reach us at 1800-932-9344. Below is a link to file your claim. Thank you
http://www.shelterlogic.com/support/forms/warranty-claim/,Customer Service,Danielle
Hello, This canopy replacement cover is designed to fit our 12x26 canopy frame. If you have our frame and this does not fit, we would be happy to trouble shoot this issue and provide a resolution for you. Please give us a call at 1800-932-9344. Thank you ,Customer Service,Danielle
“Wrong product was shipped, contacted customer service and nothing ever got resolved.
Worse customer service ever! Go to Amazon.
Shelter logic more concerned about sales. Than satisfaction.”
“I bought this about a month ago and it shipped really fast! It was easy to install and the quality is durable. I bought it as a replacement cover my last one lasted 2yrs- the only thing that is disappointing is that the Tan replacement cover has been discontinued so I now have Tan poles with a white cover hopefully the company would reconsider!”
“I was very pleased that ShelterLogic was able to provide a replacement cover for the 12x26 canopy I had purchased several years ago. The cost was reasonable and it avoided a much more expensive alternative.
Thanks!”
