“product works great. the only thing i have a major problem with is getting replacement covers,the last cover lasted only 24 months in the florida sun and wind but im ok with that. iti is a very harsh condition . i planned on replacing covers over the years . but i cant find on e anyplace on the net or in stores”
Hello,
We do apologize for the inconvenience. Please give us a call to pull up an inventory report and to check to see when the item will be available for purchase again. We are available 7 days a week at 1-800-932-9344.
Thank you
, Customer Service
“Bought this 12x26 Super Max Canopy about 7 months ago. Nice solid frame, easy to assemble. Has done it's job up to now, however the cover is fraying/tearing apart at the corners, had to take it down. Since the corners get much of the stress, should be better protected. Maybe if there was some relief of air at the top that would help relieve the stress. I will be contacting ShelterLogic to see how they handle this. Up to now would have given a great review, hope the company stands up for it's product.”
Hello,
We are very sorry to see this happened to your cover. Fabric life is affected by application, location and the physical elements the shelter is exposed to. We were able to locate your warranty claim and can see that it has been approved and a replacement was sent out. If you have any additional questions or concerns feel free to call us at 1-800-560-8383.
Thank you , Customer Service
