“The roll up door works very well, however I have an issue with the garage itself. It seems as though they used two different materials in the garage fabric. One pannel is obviouly lighter grade than the rest of the fabric. Of course that is where the garage failed. We had a slight wind a few days ago and the inferior panel failed and ripped from one end to the other. Now we have to replace the entire cover. Shelter Logic is replacing the cover at no cost but ,the time and labor it will take to replace it is on me. I feel that this situation should never have happened.”
Hello Warren,
We are very sorry to hear about this. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
We are looking forward to assisting you!
“I have not had a chance to install the roll up kit. As you know I have to replace the end panels and the main panel due to incorrect sizing on the end panels and damage to the main canvass because of my inability to zipper up the end panel. When I am able all will be installed or reinstalled and I wil let you know.”
“It’s a must have when it comes to putting stuff in and out of the shelter but it’s not perfect. It doesn’t necessarily roll up as much as it bunches up. But it does go up.”
“Easy enough to install, although not excited about cutting holes in the tarp. I have the heaviest grade canvas and it does not like to roll very well. Takes one person to pull the cord and another to roll it up.”
Hello Scott,
We appreciate your feedback and will be using this proactively. For assembly assistance, please call 1-800-932-9344.
Thank you for choosing ShelterLogic.
