Hello Ron, we are very happy to see that you are pleased with your cover replacement model 10159. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
“I have had the 18x20 frame since 2005 and a top will last 3/4 years depending on weather. I have had to replace a few vertical legs over the years. Basically I have been satisfied with the canopy. I have designed special anchors to hold it down. Under each leg I installed an auger and then pinned the legs to the auger's. In addition, for the tie down loops I add and extra knot to the string which makes the loop fit tighter and the rain wont fill up on the sides. I also addeda bungy cord to the four corner tie down's to give them some flexibility and they won't come loose.”
Hello Frederick,
Thank you so much for your positive review of the Super Max; Canopy Replacement Top, 18 ft. x 20 ft. In response to your experience with the canopy from 2005, your creativity in using augers to help hold the canopy down is truly remarkable! Your extra effort to add in extra knots and bungy cords in the tie down loops to help keep the rain at bay is a great way to maximize the efficacy of your product. Thank you for your loyalty and dedication.
Thank you!
“I bought a 20x18 cover on purpose for my 20x12x 13" high RV canopy. The additional width covers about 4' of each side when pulled down and secured with bunges. The cover price was reasonable, it was shipped promptly and arrived in perfect condition. Installation was accomplished by one person, and a latter in a few hours. This was my second or third purchase from Shelter Logis over ten years. Only one car canopy was a replacement cover for a car canopy that was eight years old subject to New Mexico blowing sand and very hot summer tempetures.”
Hello,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you!