“The enclosure kit is definately a two person installation job (as the instruction state), but everything lined up well and it didn't take us long to get the sides and ends installed. I'm concerned that the tiedowns that secure the enclosure will not hold up over time.”
Dear Customer,
Thank you so much for taking the time to leave us a 4-star rating for our Enclosure Kit for Arrow Carport, 20 ft. x 20 ft. Gray. We greatly appreciate your feedback and support.
We're glad to hear that the installation process of the enclosure kit went smoothly for you and that everything lined up well. Our instructions are designed to ensure a hassle-free installation experience.
Regarding your concern about the tiedowns, we assure you that we use high-quality materials that are designed to withstand various weather conditions. However, we understand your worries, and we strive to continuously improve our products to meet our customers' expectations.
If you ever have any further questions or need assistance with our product, please don't hesitate to reach out. We value your feedback and aim to provide the best customer service possible.
Thank you once again for your review, and we hope you continue to enjoy your Enclosure Kit for years to come.
Best regards,
Arrow
“#1 it does not accommodate the 2 foot leg extension they sell with the carport. I solved the side panels with clear roofing sheets, which actually benefits the letting in of necessary light.
#2 it is flimsy material, I have already fixed half a dozen grommets, and one of the zippers blew out in the first year. Fortunately it was under warranty. They sent a replacement EK, which I am going to attempt to fortify.(I'm going to double the grommets on the lower leg sections)
#3 the bottom of the side panels are loose and flapping in the wind, no matter the height. I used 10 inch tall landscape edging to secure them down.
Overall, it is better than nothing.
I am planning on taking the 'cheap' tarp to a local boat canvas cover place, and have them use that as a template for fabric, and quality zippers...
and the right lengths with the 2 foot leg extensions, the new custom fabric door pieces won't be 2 feet off of the ground anymore.
The side walls are lasting 2 to 3 times the life of the door panels. I also sank a screw into the bottom of the separable side panel hangar/spreader bars, it really helped with the rigidity in high wind.
I recommend going all out, and buying the top corner cable anchors/augers as well as using all of the foot anchors.”
Thank you, Bill, for your 5-star rating of Enclosure Kit for Arrow Carport, 20 ft. x 20 ft. Gray! We are glad to hear that it went on easily with two people and that you are hopeful that it will hold up to the harsh UV. Thank you for choosing us!
Hello,
We are very sorry to hear about this! Please reach out to us via email at parts@shelterlogic.com or give us a call at 1-800-932-9344 so we can get those missing parts out to you as soon as possible. We apologize for the inconvenience. , Customer Service
