We are very sorry to hear about this. We are available for assembly support and troubleshooting 7 days a week at 1-800-932-9344. If you still require assistance please feel free to give us a call. , Customer Service
“This actually works pretty well. I put one on each end of my greenhouse. No electricity needed. Vents open a good inch or so all on their own. Mounting them was easy and it seems there are a couple different ways to mount them. However, these alone will did not adequately vent my small greenhouse. There is nothing to push the air out. So while it works, you will still need something else. In my case I wound up building a screen door to increase air flow. Adding a mister also helped.”
We are glad to see that you are pleased with your Vent Kit! Thank you for taking the time to share your thoughts and for choosing Shelterlogic!, Customer Service