“Great product, as long as you anchor it well it will keep all your stuff dry. It’s the next best thing to owning a garage. The standard duty cover usually lasts me about 3 years before replacing.”
Hello,
We are very happy to see that you are pleased with your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
“I am very happy with my Shelter Logic carport, so was terribly disappointed when we had excessive winds and the fabric was torn. It was nice to be able to order the exact replacement cover, which was promptly delivered. I am hopeful that we don’t have any more rogue winds.”
“I love this product. It is so convenient. The reason for the 2 stars is because the original Cover was not even 2 years old and was completely shredded and dry rotted from the Sun. Hope this one last longer than the last one.”
Hello,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow, it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. If you would like to discuss any of this in more detail, our customer service team is available 7-days a week at 1-800-932-9344.
Thank you, Customer Service
“The new cover does not fit correctly, but will have to do. The previous cover lasted only 2 years. The original green cover that came with the kit lasted 5 years.”
Hello,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow, it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. If you would like to discuss any of this in more detail, our customer service team is available 7-days a week at 1-800-932-9344.
Thank you, Customer Service
