“We use 3 Shelter Logic sheds. They are sturdy and easy to assemble. We have to replace our cover(s) every three years as they wear along the middle roof bar and tear. Re-enforcing the cover along the ridge line would be an easy improvement and could make it a 5 star cover.”
We appreciate your feedback and will be using it proactively. We are glad to see that you are enjoying your products over all. Thank you for taking the time to leave this review and for continuing to choose Shelterlogic!, Customer Service
“This is the third cover that has been on this particular frame.... counting the one that came with the unit
If it weren’t for having an immediate need each time to fix the issue last minute I would have gone another way as I feel a cover a year to be very excessive and expensive let alone frustrating”
Hi Jeffrey,
We are very sorry to hear about this! Fabric life is affected by application, location and the physical elements the shelter is exposed to. All of our shelters include a minimum one year warranty and if your cover tears within that time period we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. We also offer many replacement cover options, including heavier materials that may have longer warranties and life expectancies which might better suit your needs. If you have any other questions or concerns please feel free to call us at 1-800-932-9344.
http://www.shelterlogic.com/support/forms/warranty-claim/ , Customer Service
