“Very happy with the replacement cover. It was reasonably easy to install (for a non-handyman) and took only a couple of hours. I had help from my wife to pull the top cover over the frame but otherwise was able to do it on my own. Fits the frame very well and looks great.”
“It would nice if the cover’s actually lasted for a year. I have replaced mine 4-5 times within a time period of 4-6 months each. The concept is awesome, the quality non existent. But I will keep replacing mine and pissing and moaning the whole time.”
Hello Terry,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“I have had my garage in a box for 9 years. cover lasts me 3 years but I save a bit of money not paying rent on a storage locker for my boat very happy with the product”
“Everything worked like I hoped it would. This is my 3rd replacement cover in approximately 20 years. Very satisfied with the longevity of the product. Well worth the money.”
Hello Geneva,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“The cover is good same quality as the original that I got 4 years out of.
The website on the other hand is not easy to navigate and find the replacement cover.”