“We bought this via Costco the quality is very good but when we took the screens off for the winter season the metal clip the hold the velcro straps to hold back when not in use we found holes about 2 inches! When we first noticed we assumed maybe a mouse made a cozy home but taking down the other 4 corners all had the several hole to some degree. What a shame to pay a premium for what we thought was a good product only to find it engineering flaw to which we have to pay the price. So if you just dropped a few grand on this be sure to cover those sharp corners.”
Hello,
We are sorry to hear about your negative experience. Please note that we strive to provide a quality service and can assure you that this is not a common occurrence. Customer satisfaction is important to us, and we would like to gather more infor
“Curtains are thick and relatively well made. The one issue so far is two sides had the zipper clasp come off in heavy winds. Had to purchase new clasps… some damage done to fabric while the curtains were flapping around.”
Hello Omar,
We are sorry to hear about your negative experience. Please note that we strive to provide a quality service and can assure you that this is not a common occurrence. Customer satisfaction is important to us, and we would like to gather more information to further assist you in your assembly. Please contact us directly at 1-800-932-9344.
Thank you, Customer Service
“Bought these to provide privacy in my 12 x 16 Messina gazebo. They are made very well, heavy duty fabric, large grommets and a tie back hole for the gazebo post
You can close them on a sunny day and the gazebo will be very dark on the inside
I would definitely recommend them”
We are glad to see that you are pleased with your purchase! Thank you for taking the time to share your thoughts and for choosing Shelterlogic!,Customer Service,Customer Service Specialist
