Dear Corrado,
Thank you so much for your fantastic 5-star rating of our Universal Winter Gazebo Cover, 10 ft. x 12 ft. Grey! We truly appreciate your feedback and are delighted to hear that our cover has provided you with great cover and protection for your Sojag gazebo. We strive to offer products that meet and exceed our customers' expectations, and your review reassures us that we are on the right track.
Best regards,
ShelterLogic
Dear Helena,
Thank you so much for leaving a 5-star rating on our Universal Winter Gazebo Cover, 10 ft. x 12 ft. Grey. We truly appreciate your support and are thrilled to hear that you have had excellent reviews from your family. We are confident that our cover will meet your expectations and help protect your gazebo throughout the winter.
Thank you for choosing our product, and we look forward to serving you again in the future.
Best regards,
SOJAG!
Dear David,
Thank you so much for taking the time to leave us a 5-star rating for the Universal Winter Gazebo Cover, 10 ft. x 12 ft. Grey. We greatly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase.
It's wonderful to hear that you had a positive experience with our product in the past. We designed the cover to withstand severe winter conditions, and we're glad to know that it lasted well for 6 years. Rest assured, we have used top-quality materials and craftsmanship in this new cover as well, with the hope that it will also provide you with the same durability.
We truly value your continued support and trust in our products. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We're here to help!
Wishing you many more years of satisfaction with your Universal Winter Gazebo Cover.
Best regards,
ShelterLogic!
“We prefer the grey colour over the old brown one.
Installation and removal tip: The cover will seem too tight to fit over the far end posts unless you raise it at the 2 posts where you started from. It's real easy with 2 people working 1 at each end. Same for removal. You need to raise the cover on opposite corners until it's lifted over 2 of the 4 posts, then it lifts off easy.”
Dear Joe,
Thank you so much for your outstanding 5-star rating of our Universal Winter Gazebo Cover, 10 ft. x 12 ft. Grey! We truly appreciate your feedback and glad to hear that you are satisfied with your purchase.
We are delighted to know that you prefer the grey color over the old brown one. It is always a pleasure for us to offer options that cater to our customers' preferences.
Additionally, we want to express our gratitude for sharing the installation and removal tip. Your advice regarding raising the cover at the 2 starting posts will undoubtedly help other customers during the setup process. We completely agree that having two people working, one at each end, makes it much easier.
Thank you once again for choosing our Universal Winter Gazebo Cover and for taking the time to provide such valuable feedback. If there is anything else we can assist you with, please do not hesitate to let us know.
Warm regards,
ShelterLogic!
Hello, we are very sorry to see that you feel this way. To gather more information our team is available 7-days a week. If you would like to discuss further, please feel free to call us at 1-800-932-9344.
“They are great for storing all your summer furniture .
Never had an issue . The one we had lasted 7 years so time for a new one Cannot ask to do better .”
