“We got this for our gazebo after confirming with a someone at ShelterLogic that it would fit. When we finished putting it on last week, the top corners on all four sides are stretched to the point of looking like they might tear. When we zipped the door up, one person had to hold the sides together while a second person zipped the gazebo cover shut.”
Hello,
We are sorry to hear about this! Customer satisfaction is important to us, and we would like to gather more information to further assist you. Please contact us directly at 1-800-932-9344.
Thank you, Customer Service
Hello,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if your cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344., Customer Service
“Great option for winter coverage and storage. Ours is up on our deck, so the wind does make it flap around, but I expected that. No tears or damage yet.”
