“I replaced my original one of these that I had used for years. I was happy to see that they got rid of the Velcro to hold it down but the bungees inside of the poles fell apart on the 1st use. Great idea but cheaply made product”
“Brought the brand new canopy camping this weekend when opened box found plastic brackets broken and top bar had all female bars and did not not fit together”
Hello,
We are very sorry to hear about the condition in which you received your canopy. We would be more than happy to rectify this issue for you. Just give us a call at 1-800-932-9344 and have a picture of the damage and your proof of purchase ready.
Thank you , Customer Service
