“One of the shorter arms on the legs is an inch shorter than the rest causing it to be out of plumb when erected. If another arm could be sent I would appreciate it arm is 9 1/8” and should be 10””
Hello Mark,
We are very sorry to hear about this. This Quick Clamp shade canopy does include a 1-year warranty, and we always suggest that when an imperfection is noticed, to submit a warranty claim and have one of our warranty reps review and provide a solution. Our customer service team is also available 7 days a week at 1-800-932-9344.
https://www.shelterlogic.com/support/forms/warranty-claim/
Thank you, Customer Service
“Great product. Easy to assemble, strong and quality materials. Velcro ends on canopy peak are not very well attached but could be easily corrected at factory. Pleased with purchase.”
Hello,
We are very happy to see that you are pleased with your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
