“Great Value and Quality. Does all that it says, ewasy set up and take down. Sturdy and outstanding color.
I have 2 others and use them for a Charity Golf Tournament that our family puts on every year.”
Dear Art,
Thank you so much for your fantastic 5-star rating on our HD Series Straight Leg Pop-Up Canopy, 10 ft. x 10 ft. Orange. We're thrilled to hear that you found it to be of great value and quality, and that it lived up to its promises of easy set up and take down. It's wonderful to know that you found it sturdy and loved the outstanding color.
We're truly grateful to have you as a loyal customer, and we appreciate your continued support. It's also heartwarming to hear that you have 2 others and use them for your annual Charity Golf Tournament organized by your family. We are honored to be a part of such a meaningful event.
If you have any additional feedback or need further assistance, please don't hesitate to reach out to us. Thanks again for choosing our product, and we look forward to serving you in the future!
Best regards,
ShelterLogic
“The only problem was one of the velcro fasteners was poorly sewn and pulled off when I fastened it to the support. I hand stitched back and applied an adheavise as a reinforcement, problem solved.”
Hello Bill,
We are sorry to hear you had a minor issue with the Velcro. Please call us directly and we most certainly can assist you with a replacement.
Thank you so much for taking the time to leave us a rating.
“A very nice HD pop up canopy. However, every Velcro strap sewn onto the canopy was attached at a framework joint. This would not had been an issue of the Velcro straps had been long enough. We had to go to Lowes and purchase double sided Velcro and attach 6" lengths to every strap sewn onto the canopy. The clearance price made this a near non issue. I would have given the product 5 stars otherwise. Requires 2 people to setup.”