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Monterey Canopy, 12 ft. x 12 ft. Cream Reviews

4.4 Rating 5 Reviews
Went up easily with wife and I, it didn't take long - we used lag screws to attach to wooden deck. Quality seems quite good so far, design is sensible and seems to shed the wind well. We've had a few compliments on the look of it. Quite weatherproof, rain drains off the corners.
Helpful Report
Posted 3 months ago
Hello John, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Posted 3 months ago
MICHAEL PEARSON
Verified Reviewer
Canopy was just what we wanted!! I have been very happy with the 2 canopies we have in our backyard! Staff have been helpful!!
Helpful Report
Posted 11 months ago
Hello Michael, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Posted 11 months ago
Cover rips easily. Company replaced it for free the first time but the cover ripped again. Only keep cover up in the summer. Replacement cover price is outrageous. Very unhappy.
4 Helpful Report
Posted 1 year ago
Hello Jenn, We are awfully sorry to hear about your Canopy. Please note the Canopy is a temporary structure and is designed primarily for seasonal shade; hence offers protection from damage caused by the sun, tree sap, and bird excrement. Furthermore, it is recommended that the Canopy cover be removed, or the canopy is stored away when not being used, and when there is inclement weather in the forecast. If you have any questions or wish to discuss this in more detail, please feel free to contact us at 1-800-932-9344. Thank you
Posted 1 year ago
Love this- was easy to put together quickly and provides shade for our playset
1 Helpful Report
Posted 1 year ago
Grear customer service, 100% back there's product
2 Helpful Report
Posted 5 years ago