“Decent initial quality, poor durability in sunny/warm/hot climates. Fabric breaks down in the sun, and lasts about 9-11 months before it needs to be replaced.”
Hi Sean,
We are very sorry to hear you had a negative experience with your SuperMax 18'ft x 30'ft. Enclosure-kit. Please note that all our Enclosure-kits includes a 1-year limited manufacturer's warranty, and if your cover tears within that period, we suggest submitting a claim and having that reviewed and possibly replaced by the corresponding department. If you have any other issues or wish to discuss this in more detail, please contact us at 1-800-560-8383.
https://www.shelterlogic.com/registration-and-warranties#submit-a-warranty-claim
We are looking forward to assisting you!
“Installation was easy, did it alone. only thing that should be included is an instruction sheet. I had to go on line to your web site. The web site instructional videos were helpful too.”
“I have bought 3 of these , only thing I would like to see different with them is grommets added to the ends at the bottom to secure it to the ground or sand bags. 18’ across the ends without securing towards the middle lets ends blow in on people in the tent”
