“The first canopy came in it had gotten holes in the canopy from a pallet being set on top of it called Shelter Logic talked to Lee Ann and she took care of it and sent another canopy to replace it very satisfied with the product and the service I received from them
Thanks, Berch”
Thank you so much for your 5-star rating, Berch. We appreciate you taking the time to do this; your feedback is incredibly important to us. We are so pleased that you were satisfied with both the product and the service you received from us! We are committed to providing our customers with the highest quality products and service, and we’re glad we could meet your expectations. Thanks again.
“We purchased the canopy and the enclosure package. We are happy with the canopy and the frame work. However we are not happy with the enclosure part. It does NOT hold up to any wind at all. The first time it was windy all the gromettes on one of the back corner ripped out of the tarp. We repaired it. Today we have more winds and now have the 3 corners with the grommets torn from the tarp. Now there is gaps and the wind gets in even more and causes the zipper to unzip. At present we can't keep the front of our shed closed. I would not recommend this enclosure. I have photos but cannot attach due to site issues.”
Hi Dar,
Because this product and its accessories are not an engineered structures, they CAN NOT be wind rated. If extremely high winds or storms are predicted the structure can be dismantled and stored. However, we do offer custom Engineered Structures that carry a wind rating when properly anchored. To discuss this in more detail please feel free to start a live chat or give us a call at 1-800-932-9344.
Thank you ,Customer Service,Debora
