“We like our new portland Gazebo. It is fonctionnal and keep us dry under the rain.
Design need to be improve.
The frame is more black then dark brown. Would have been nice to have a plastic cover for the feet installation to hide the fixation. The rail on the aluminium side are not all cut perfectly to dimension so what holds the moskito net could easily fall off. You'l loose the small part that holds your cover an net.
At the top and bottom you have a L bracket that hold the V shape aluminium profile that compress your roof. That piece should have been bent to follow this V shape. On either side back of front it doesn't fit right on the V shape leaning either left or right. You have to loose it a bit when you want to fully tight your roof else you won't be hable to fit the screws at the right place.”
Hello Catherine,
Thank you for taking the time to share your thoughts on the Sojag Portland Gazebo! We’re glad to hear you find it functional and that it keeps you dry during rainy days. Your feedback on the design aspects is incredibly valuable to us, and we appreciate your detailed observations regarding the frame color, installation feet, and the bracket fitment.
We are constantly striving to improve our products, and your insights will certainly help us in that process. If you have any further suggestions or need assistance, please don’t hesitate to reach out.
Warm regards,
Team Sojag
“Installation was straightforward and the materials seem to be of high quality. Unfortunately the tinted roof panels trap heat inside the structure and turn it into a sauna. It's unusable for the majority of the day during spring and summer.”
Dear Emily,
Thank you so much for taking the time to share your feedback on our PORTLAND Wall Gazebo 10 x 16. The roof is made of galvanized steel but being that the Portland Wall Gazebo is an open structure, that most certainly helps with air circulation on hot days.
Thank you so much for taking the time to leave us a rating. If you have any questions or need assistance with anything, please don't hesitate to reach out. Our dedicated team is here to help and ensure your experience with us remains positive.
For SOJAG inquiries, please call 1-866-901-1649
Thanks again for choosing SOJAG!
Thank you, Shawn! We are very happy to see that you love your new gazebo and that the installation was easy! We hope that you enjoy it for years to come. You can reach our Customer Service team if you have any questions at 800-560-8383. Thank you!
