“I already purchased the canopy earlier in the year. I wanted the sides before winter came. Just me and my daughter installed the sides. It took about an hour. My colt was a little hesitant at first to go inside the first couple times. I just kept feeding him inside. Now he doesn’t have any issues with it. The only real issues I had installing the top part that covers the opening (half circle piece) would be the correct places to attach the ratchet straps. That part could be a little clearer. Other than that. It’s a great product”
“Called ShelterLogic to get the enclosure kit and they were out of stock. How does a manufacturer be out of stock on their products is beyond me. I love the shelter went up super easy works well I was looking for the enclosure cat they don't have it but Walmart does So for anybody looking for an enclosure kit to go online Walmart has them”
“I hired someone to put the kit together for me. The panel kit arrived after they had put the canopy together. They had to tie the 3 straps for the back canopy enclosure to the canopy tubing. It's very saggy and has large gaps. I'm going to install grommets along the top edge of the back canopy panel this weekend and secure to the tubing with poly cord as the rest of the panels are secured. I would recommend installing grommets in the top of the back canopy panels in the future.”
“My husband and I assembled both the shelter and enclosure kit over a 2 day period (approx 8 hrs). Not difficult, just time consuming.
Very well made and we are extremely happy with it.”
“We just received 10" of rain here in East Texas.
I ordered this shelter on a Monday and It was delivered on Friday.
We have 5 horses and only 4 stalls
The 5th horse made good use of the shelter.
He stayed under it for a few days, until the rain stopped.
I am having trouble finding out the cost of a replacement canvas top.
We have a lot of hail in this area and just want to know cost for future need
My husband said you need written instructions along with the picture of instruction steps.
There was 3 of us working fast(to beat the rain) and your instructions said 30 min installation for 4 people.
No way . We had everything ready and it took 6 hours.”
Hello,
We are glad to see that your shelter was able to hold up to heavy rains and your horse made good use out of it! We are constantly updating our assembly manuals and we will definitely be using this feedback proactively. Thank you for sharing your thoughts and for choosing Shelterlogic! ,Customer Service,Debora
“The only time my horses use these is in the summer to get a break from the sun (and no wind). If the wind blows they will not stay inside. It's way to noisy.”
Hello Lisa,
W are sorry to see that your horses do not like to stand under their corral shelter in windy conditions. Is the cover making noise? Perhaps it can be tightened? Please call us so we can further troubleshoot and try to rectify this issue at 1-800-932-9344.
Thank you ,Customer Service,Debora
