“The product is as described and was shipped quickly, the delivery driver was accommodating and helpful upon arrival. The customer service from shelter Logic was excellent. I will buy again. Thank you.”
Dear Reviewer,
Thank you for your glowing 5-star rating of our Garage-in-a-Box® SUV/Truck, 13 ft. x 20 ft. x 12 ft. We are thrilled to hear that you are satisfied with the product and that it arrived promptly, just as described.
We also appreciate your kind words about our customer service. Providing excellent support is our top priority. We are glad that our delivery driver was accommodating and helpful during the drop-off.
Your positive feedback and intention to buy from us again mean the world to us. It motivates us to keep delivering exceptional products and services. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing Garage-in-a-Box® and for being a valued customer!
Best regards,
ShelterLogic
Dear Jeremy,
Thank you so much for taking the time to rate our Garage-in-a-Box® SUV/Truck with four stars! We truly appreciate your positive feedback.
We are thrilled to hear that the product arrived within the allocated shipping dates and that you were able to assemble it with ease, even with the little ones running around. At Garage-in-a-Box®, we strive to provide products that are not only reliable but also convenient.
Once again, thank you for choosing our Garage-in-a-Box® SUV/Truck and for sharing your experience. If you have any further questions or need assistance, feel free to reach out to our customer support team.
Warm regards,
ShelterLogic!
“I have the Garage-in-a=box for about 5 years. Put it up by myself in PA. Took it down and repacked in original box for our move to N C. Put it back up after being in storage for a year. Still going strong with very occasional pinholes from pine cones dropping 40 ft. onto it. Used Gorilla tape on the inside to close holes and forstall rips spreading. One modification- I added jackchain drops fron arch tops to center of rafters to support weight of planned light fixtures. Will look into the heavy weight covers now available when this one ever goes.”
“Garage in a box, 13X20X12.
The frame is good quality in fact Ive had it 4 years now it looks like it can go much longer,
The Cover is not good, there customer service is great, there customer service lady I spoke to was a friendly lady that shipped me a New one within a week.
My original cover started showing UV breakdown at 10.5 months sun side only. 1 week prior to my 1 year warranty expiration I called and put in a claim that was approved and replaced. My Opinion is this cover should not show EV deterioration as quick as it did and no where on the box does it say you may need to replace the cover at a $600.00 or more replacement cost each year if your beyond your warranty period. You have to figure that out on your own. The UV breakdown only occurred on the sun side and showed little breakdown on the shade side.
Over all review is its a good product the frame can go on for a very long time But the cover should simply be better quality and last much longer under UV stress. I would feel a better value and a more reasonable maintenance period to be at least 3 years in the sun.
This is my experience built in Northern California.”
Hello Rod,
We appreciate your feedback and will be using this proactively. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancies, which might better suit your needs.
Thank you for your feedback!
“Above in the review title most awesome purchase.
Absolutely love it we a smaller one but this on allows our tractor,tools,lawn tools etc to be safe great quality and lives up to Maine weather well built we did add vents.I wish we could have bought 2 hopefully we may be able 2 next year would highly recommend this.”
Hello Patrick,
Thank you so much for your kind words and your 5-star rating of Garage-in-a-Box; SUV/Truck, 13 ft. x 20 ft. x 12 ft.! It's great to hear that you've been able to use it to its full potential and protect your tractor, tools, and other lawn equipment from the Maine weather. We're glad you were able to find a good solution and would highly recommend it to others. We appreciate your support!
“Bought this product at tractor supply in sept 2022 in Jan 2023 notice some white spot towed to top part. I file a warranty claim ( very easy process online, was actually impressed) and they send me a replacement cover. I thought I would wait after the summer to install it (I’m in California and we don’t have rain until oct or Nov) but it start to show on tears end of July about 2 weeks later there was multiple tears at different location and it falling apart extremely fast”
Hello Pierre,
We are sorry to hear about this! Please contact us at 1-800-560-8383 so that we can gather more information and help you with a replacement.
Thank you
