“Improved instructions helped, ez install, one end tarp needed replaced, customer service good communication, they shipped me a replacement end tarp..very satisfied, thank you”
Dear Gary,
Thank you so much for awarding our Shed-in-a-Box® 6 ft. x 6 ft. x 6 ft. Gray with a stellar 5-star rating! We truly appreciate your feedback and are delighted to hear that our improved instructions made the installation process a breeze for you.
We apologize for the inconvenience caused by the need to replace one end tarp. However, we're thrilled to know that our customer service team provided excellent communication and promptly shipped you a replacement part. Your satisfaction is our top priority, and we are glad we could resolve the issue for you.
Once again, thank you for choosing our product and for taking the time to provide your positive feedback. We truly value your support.
Best regards,
ShelterLogic
Hello Justin,
We are sorry to hear that you're missing parts to your Shed-In-A-Box. We strive to provide a quality product and can assure you that this is not a common occurrence, and we will be using this feedback proactively. To have the missing parts replaced, please send an email to parts@shelterlogic.com and include your name, mailing address, phone number, model number, a copy of the sales receipt, missing part numbers, and quantity. We will place your order and send you a confirmation email within 2 to 3 business days. We are available 7 days a week at 1-800-932-9344.
Thank you for your feedback!
“Amazing little shelter for my lawnmower tractor.
Very easy to assemble, instructions are clear and no missing parts!!
I had one little issue, THAT HAS BEEN SOLVED, the roll-up door was missing a slider on the zipper, i called ShelterLogic and they sent me a replacement door within a week without any hassle.
It's strong and so far, nothing negative to say.”
Hello,
We are very happy to see that you are pleased with your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
