“It looks like it’s a good product, sturdy and good quality, expensive and not very easy to assemble due to the size and also instructions not very easy, better reviews after a year or two to see how it withstand the weather. Otherwise is a nice size and great design.”
Hello,
We are glad to see that you are pleased with your Greenhouse. We are constantly updating our manuals and will be using this feedback proactively. Thank you for taking the time to share your thoughts and for choosing Shelterlogic!, Customer Service
“Bought this greenhouse so I could grow tall healthy hemp plants. The plants inside the greenhouse did not do anywhere near as well as plants with the same care and feeding as the plants growing right next to the greenhouse. I don’t think enough sunlight is getting through the fabric. Let’s just say The extra height went to waste because the plants never got very tall.”
“The plastic on this greenhouse does not let through enough light to successfully grow cannabis plants. The plants I grew in the greenhouse are very small compared to the same plants right next to them outside or under other plastic tarps. Conditions and care being equal the plants in this greenhouse will end up yielding about 50% less harvest.
I am very disappointed in this product.”
Hi Wendy,
We are very sorry to see you feel this way. We did perform testing across many different fabrics and the translucent cover included with this greenhouse yielded the best results. If you would like to discuss in more detail feel free to call us at 1-800-932-9344.
Thank you , Customer Service
“Bought this a few weeks ago got it up it is not 13x20 it is 12x 20 and the first day I had it up the zippers fell off I've tried to contact but have not heard back from shelter thinking about stopping payments because it was not sized correctly and it's all ready falling apart not to mention I had to drill several holes”
Hello,
We are awfully sorry to hear about the issues you are experiencing with your frame and zipper. We certainly would like to take care of this issue for you. Please give us a call at 1-800-932-9344.
Thank you for your feedback and we are looking forward to speaking with you.,Customer Service,Debora
“Update. I received not only my missing piece but a whole cover kit, and received it in 2 days. This was the type of service I was expecting from them. kudos. I will update once I complete installation.”
“Recently purchased this greenhouse and after getting the frame assembled which had drill holes in wrong spots, burrs on sleeves of all pipes preventing easy attachment, and cockeyed welds. All causing assembly of frame alone to take 3+ hours rather than the 2 it says on instructions to complete entire greenhouse. We went to open up the tarp doors and realized only 1 rather than 2 were included in the package. This is the second largest piece in the kit! After a day, 2 calls and an email I finally was got back to only to tell me I have to wait another week to have the missing part shipped. Or pay extra for shipping to get it in a timely manner. Even though I paid for shipping once to have an incomplete product shipped. If it were a simple nut or bolt I would get one at hardware store but the fact they left out the second biggest piece of the kit says it all. Poor quality control all around and lack of concern or compassion to the consumer. Made me feel like I was inconveniencing them for calling about the missing piece. Don't waste your time or money.”
Hello, We are sorry to hear this happened. We would be happy to look into this further and see how quickly we can get you your missing door. Please give us a call at 1800-932-9344 and mention your review when calling. Thank you ,Customer Service,Danielle
