“Purchased a 6x8 about 6 years ago and worked well. Cover and frame was good quality. I just purchased a 10x10 and unfortunately did not read the reviews. An absolute nightmare. Came with a pipe missing and one dented. Had to wait for the part. Instructions are ridiculous. Only pictures with are not clear. You are pretty much on your own to figure how to assemble. Two of the winches broke and had to go to the hardware to buy 2 more. Cover is like a cheap tarp and will not last like the old reinforced covers. We have been working on it for 4 days and still are not done. Mostly because it is so frustrating. I would never buy another from this company.”
Hello, We are very sorry to hear you are not happy with your purchase. We have a customer support team available 7 days a week to offer assistance. Please call us at 1800-932-9344 so we can help you with any assembly help you need. Thank you , Customer Service
“We purchased this product less than a year ago as a plant nursery and we are now having to replace it. While the frame is still in excellent condition, the product does not stand up to environmental conditions, even though we have located the shade house in a fairly protected position. There are multiple tears and rips in both the walls and the top cover. The plastic around the zips in both the door and window have torn away. We are very disappointed with this product.”
Hello, We are sorry to hear you are not happy with your purchase. This product comes with a 1 year warranty from the date of purchase. Please file a warranty claim on our website so we can further review this and help find a solution for you. If you have any questions please call us at 1800-932-9344. Thank you,Customer Service,Danielle
“I bought my shelterlogic greenhouse-in-a-box-10-x-10-x-8-ft almost a year ago and it has been such a pain trying to keep it from not tiring apart, the wind is coming from all over the place and in winter, we can't even sleep because of the noise it's making. I can't tell you how disappointed I am. I tried everything to keep it but it is impossible. I don't even know if you can even replace the cover.”
Hello, We are sorry to hear you are not satisfied with your greenhouse. There are replacement cover kits available for this item. In addition, It should not be making noise as you are indicating so we would be happy to discuss this further with you to make suggestions for anchoring. Please give us a call at 1800-932-9344. Thank you , Customer Service
“I bought this greenhouse just over one year ago. For almost one year it's been fine. The front door, however, began to disintegrate after about 9 months. The zipper began to stick and by month 13 (just after warranty was up) the zipper started to separate from the cloth material which was disintegrating completely. Possibly not the end of the world I thought I could get a replacement door panel. Not available from Shelterlogic. One must buy the entire set of panels for nearly the cost of what we paid for the entire greenhouse. We are now investigating another greenhouse from another company.”
“I needed a way to protect my vegetable garden from cold temps and hail. I didn't have time to find and build a permanent greenhouse and didn't have a lot of money to spend. The Greenhouse in a Box was the answer. It's sturdy enough to be a permanent greenhouse (although I needed to use extra anchors because it's very windy where I live). The only issue I had was the instructions. I don't like pictures-only instructions. In several cases it took a long time to figure out what to do. In addition, the estimate of two people and two hours for assembly is way off. It took two pretty handy people about 6 hours to put it together.
My plants are very happy now.”
“I bought this to protect two Mexican lime bushes. Cold weather damages the bushes. I was able to put this greenhouse over the two bushes during the colder weather. It worked well and the bushes kept their leaves through winter. I was able to harvest limes into 2016.”
