“Good product overall. The tubing did not fit easily and required some persuading to get them mate correctly. The directions were pretty vague and required a little trial and error.”
Dear Christopher,
Thank you so much for taking the time to rate our ShelterCoat Custom Peak Shelter with 4-stars. We truly appreciate your valuable feedback!
We are glad to hear that you found our product to be good overall. We understand that the tubing might have been a bit challenging to fit, and we apologize for any inconvenience caused. Your input regarding the directions being somewhat vague is duly noted, and we will definitely take it into consideration for future improvements.
Once again, we sincerely appreciate your review and thank you for choosing our Heavy Duty PVC Shelter. If you have any further questions or require assistance, please don't hesitate to reach out to us.
Best regards,
ShelterLogic
“quality control was very bad most of the radius tubes were off several degrees there were several parts missing the heavy duty cover was excellent also I was supposed to receive a portable chair for all the problems I had
Thank you Please advise
James M. Roberts Pres.
RDSI Corp.”
Hello RDSI CORP JIM ROBERTS,
We appreciate your feedback and will be using this proactively. If you have any questions or concerns, please call 1-800-560-8383.
Thank you!