“Great quality this should last for years to come. You can buy cheaper ones but you get what you pay for. I had a cheap one that didn't make it through one winter. The poles bent and the cover ripped open. This one is super thick and the poles are bigger and heavier. If you want something that will last this company has it going on. Barring a tornado I don't see a single issue with this one.”
Hello Douglas,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
“Assembled by myself in about 6 hours on a cold Maine afternoon. Went together as advertised in the instructions: all holes lined up perfectly, all parts were numbered and fit perfectly, and it has held up nicely to its first exposure to snow, rain, and wind. Very pleased with the purchase!”
“I recently purchased a 12 ft. x 24 ft. x 8 ft. Ultra Duty PVC 21.5 oz. Green from ShelterLogic shelter. I now have 3 of these units, the oldest for more than 20 years. This is a great product if you live in an area where zoning prevents constructing a permanent building. It is easy to assemble, handles the rain and snow with no problem, easy to move and does last a long time.
If you need to cover your Stuff - quick and easy - research this product.”
Hello Tom,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
“The product seems to be nice, BUT it came in late because they didn't have the heavy-duty material in stock (maybe they don't sell much of it) and after I got it all set up I noticed a blemish in the cover material where you can see the inside white material on the outside, don't know how long it will last but I'm sure nothing will be done about it so wish me luck Quality control is out the window. I have purchased the Tractor Supply version many times but it never held up over 2 years. I bought this one directly from Shelter Logic thinking I would get a better quality item. Based on what I have I don't feel that way anymore. this should have been caught at the factory when they made it instead of just shipping it and let the customer deal with it. Not very happy for 1800.00”
Hello Tom,
We are very sorry to hear about this! Please note that we strive to provide a quality product and can assure you that this is not a common occurrence, and we will be using this feedback proactively. We always suggest that when an imperfection is noticed, submit a warranty claim and have one of our warranty reps review it and provide a solution. Our customer service team can also help you with your request. They are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/support/forms/warranty-claim/
Thank you
“For the most part I am happy with the shelter,I do not like the corners are open,rodents and animals can freely enter and cause havoc to mt boat,I had to make solid corners out of plywood to get better security, it's a stupid design, also did not receive instructions and installation manuals with the package so I went on line to download them myself,also delivery was promised in 3 days and ended up being 11 days.Overall my boat is happy with its new house.”
Hello,
We are glad to see that you are satisfied with your Shelter overall. We appreciate your feedback and will be using this proactively. Thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
