“The assembly of the shelter is fairly straightforward. The framework seems to have good strength. There were some problems with the cover in that there were numerous small holes in the vinyl. These were mainly along creases where the cover was folded. I contacted customer service and they handled the issue by sending a replacement cover. I was very impressed with the customer support and how the issue was handled.”
Hello Karl,
Thank you so much for taking the time to leave us a rating. Customer satisfaction is important to us, and we are glad to see that we were able to provide a replacement.
Thank you for choosing ShelterLogic!
