“The fabric is robust and should hold up to the UV rays but the welded seams could be better. My issue is with the zipper installation, the rolled over edge that doubles the fabric thickness for the zipper fabric to be sewn to was not done well. Some areas were missed and causes the zipper slide to catch and jam in cold weather. I don't know if the zippers will last 15 years as advertised.”
Hi Peter,
Thank you for the detailed feedback. We’re glad the fabric feels robust, and we’re sorry about the zipper installation issues you described.
Please give us a call at 1-800-560-8383 to discuss replacement zipper components or a replacement cover if needed. If you’re able, sending us a couple of photos of the zipper area can help our team assess and suggest the best solution.
We value your input and want to ensure the product performs as advertised.
Warm regards,
The ShelterLogic Team.
Hi Don,
Thank you for your awesome 5-star review! We're thrilled to hear that everything was in the box and that you found the installation easy.
If you have any questions or need assistance as you enjoy your new cover, please feel free to reach out. We're always here to help!
Best,
The ShelterLogic Team
Hi Thomas,
Thank you for your fantastic 5-star review! We're delighted to hear that you're satisfied with the quality of the material and that the strap ratchets worked well for you. It's great to know it's functioning as intended!
If you have any questions or need assistance in the future, feel free to reach out. Enjoy your Garage-in-a-Box cover!
Best,
ShelterLogic
“This is the second replacement cover I have purchased as I have three of these buildings, I think the material in this cover is even better quality than the first one. Very easy to remove snow in the winter and the first one has stood up very well, three years now I think. The only problem was not all slots were cut in the right place for the lower hold down bars which was no big deal. Otherwise great job guys.”
Dear Ross,
Thank you so much for your amazing 5-star rating on our Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 24 ft. x 10 ft. Ultra Duty PVC 21.5 oz. Green. We truly appreciate your feedback and are thrilled to hear that you are satisfied with the quality of the material.
We're glad to know that this is your second replacement cover and that it surpasses the quality of the first one. It's fantastic to hear that removing snow in the winter is a breeze and that the first cover has withstood the test of time for three years now.
We apologize for any inconvenience caused by the misaligned slots for the lower hold down bars. Nevertheless, we're glad it didn't pose a significant issue for you. We appreciate your positive feedback overall and are grateful for your understanding.
Once again, thank you for your support and for choosing our product. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
ShelterLogic
